Privacy Policy
Plus Ultra Home Inspections, LLC ("we," "us," or "our") is committed to protecting your personal information. This policy explains what data we collect through plusultrahi.com, how we use it, and your choices. By using our website or services, you agree to the practices described here.
1. Information We Collect
Information you provide directly:
- Name, phone number, and email address from booking or contact forms
- Property address and square footage when requesting a quote
- Payment information (processed by third-party processors; we don't store card numbers)
Information collected automatically:
- IP address, browser type, device type
- Pages visited, time spent, and referring URL
- Cookies and similar tracking technologies
2. How We Use Your Information
- Schedule and deliver home inspection services
- Send reports, invoices, and appointment reminders
- Respond to inquiries and provide customer support
- Process payments and issue warranties or reinspection credits
- Send occasional marketing emails (you may opt out any time)
- Improve our website and services
- Comply with legal obligations
We do not sell your personal information to third parties.
3. How We Share Your Information
- Service providers: Tools like Airtable (booking) and GoHighLevel (CRM) that help us operate. They may only use your data to provide services to us.
- Real estate agents: We may share inspection details with your agent to facilitate the transaction.
- Legal requirements: We may disclose information when required by law or to protect the rights and safety of our customers or the public.
- Business transfers: Your information may be transferred as part of a merger or acquisition.
4. Cookies & Tracking
We use cookies for basic site functionality, analytics (e.g. Google Analytics), and marketing. You can control cookies through your browser settings, though disabling them may affect some features.
5. Data Retention
We retain personal information as long as needed to provide services and meet legal obligations. Inspection records are typically kept for a minimum of five (5) years. To request deletion of your data, contact us below.
6. Your Rights & Choices
You may request to access, correct, or delete your personal information, or opt out of marketing emails, by contacting us directly. We will respond within a reasonable timeframe.
7. Data Security
We use HTTPS encryption and work with reputable platforms to protect your data. No method of online transmission is 100% secure, but we take reasonable steps to safeguard your information.
8. Children's Privacy
Our site is not directed to anyone under 18. We do not knowingly collect information from minors. Contact us if you believe we have, and we will delete it promptly.
9. Third-Party Links
Our site links to third-party platforms (Airtable, Agent Portal, Report Portal, social media). This policy does not cover those sites — please review their privacy policies separately.
10. Changes to This Policy
We may update this policy from time to time. When we do, we'll update the effective date above. Continued use of our site after changes means you accept the updated policy.
11. Contact Us
Questions or requests about your personal information? Reach us at: